2nd September 2017

Availability issues affecting some of our services

We are investigating performance and availability issues affecting some of our services.

9:42 UTC: we have identified the problem - the provider for one of our servers, SecureDragon, is reporting low network speeds for the location our server is at. Not all users are affected and our websites apparently continue to be reachable worldwide, but slowdowns are expected.

12:25 UTC: network issues continue to affect our server, but users in multiple locations report minimal or no issues accessing our websites. We'll keep monitoring and waiting for a resolution.

13:20 UTC: network issues are gone. Normal operation is resumed.